Delivery & Returns
Delivery
Each Full Bloom bralette is handmade with care by our skilled seamstress, Paisley’s Patterns, in North Queensland.
Because our pieces are crafted in small batches, delivery times may vary. Once your order is placed, you’ll receive an email confirming your estimated delivery timeframe.
We currently ship to Australia and New Zealand. Delivery times may vary depending on location (metro, rural, or remote areas) and current stock availability.
| Australia | 4-6weeks |
| New Zealand | 6-8weeks |
Exchanges and Returns
Exchanges
We want you to love your Full Bloom bralette and are happy to help if you need a different size.
First size exchange is free.
We’ll cover the cost of sending your replacement bralette back to you. Return postage to us must be covered by the customer.
Please note that our bralettes are made in small batches, so not all sizes are always in stock. Because of this, exchanges may take a little longer to process.
Exchange Eligibility
To be eligible for an exchange, items must be:
- Unworn (trying on is absolutely fine)
- Unwashed
- In original condition with all tags attached
Exchange requests must be made within 14 days of receiving your order by emailing contact@fullbloomlingerie.com
Please include your full name and order number (found in your order confirmation email).
Once we receive your request, we’ll email you with next steps.
Any additional exchanges after the first free size exchange will be at the customer’s expense.
Returns
To be eligible for a return and refund, items must be unworn, unwashed, and returned in the same condition as received, with all original tags attached.
- Shipping costs are not refundable
- Refunds are issued to the original payment method
Once your return is received and inspected, we’ll email you to confirm approval.
Approved refunds are processed within 5–7 business days.
We do not offer replacements unless an item is faulty or damaged.
Manufacturing & Repairs
If you experience a manufacturing issue with your bralette within the first 6 months, please email us.
We are committed to slow fashion and will always endeavour to repair your bralette where possible, provided care and washing instructions on the label have been followed.
Policy Updates
Full Bloom Lingerie reserves the right to update or amend our processing, shipping, and returns policies at any time. We’ll always do our best to keep customers informed of any changes via email.