Delivery & Returns
Delivery
Our bralettes are handmade by our seamstress, Paisley's Patterns. We will send you an email with your estimated delivery time.
We currently ship to Australia and New Zealand.
Delivery times may vary from city to city and depending on current stock levels and for rural or remote places. Please see the table below for an estimate.
| Australia | 3-4 weeks |
| New Zealand | 4-5 weeks |
Exchanges and Returns
Exchanges
• Your first size exchange is free – we’ll cover the return postage and send your new size at no extra cost. Please allow extra time for deliveries as our bralettes are made in small batches.
• To be eligible, items must be:
• Unworn (except for trying on, of course).
• Unwashed
• In their original condition with tags intact.
• Exchanges must be requested within 14 days of receiving your order via email contact@fullbloomlingerie.com
• After your first free exchange, any further returns/exchanges will be at the customer’s expense.
Once your email for an exchange is received, we will send you an email with instructions on how to do so.
Returns
To be eligible for a return and refund, your item must be unworn and in the same condition that you received it (this includes all original tags). Please note - shipping is not included in the refund.
Once your returned item is received and inspected, we will send you an email to notify you that we have received your item. If it is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days. We only replace items if they are defective or damaged.
If you have a manufacturing issue with your bralette in the first 6 months, please email us. We are committed to the slow fashion movement will always endeavour to repair a bralette if it needs it and if washing instructions on the label have been followed.
Please note Full Bloom Lingerie reserves the right to alter our Processing, Shipping and Returns policies at any time, without notice. However, we will endeavour to keep our customers up to date via email, should any changes occur.
*Customer must cover the postage from their address for all exchanges. Full Bloom Lingerie will post back a first exchange for free.