Delivery & Returns

Delivery

Our bralettes are made to order by our seamstress, Meg. We will send you an email with your estimated delivery time within 48hours of your purchase. If we happen to have your size and colour in stock, delivery time will be within 1-3 business days. 


We ship to Australia and New Zealand at a flat rate of $10.95 per order. Orders over $150 receive free shipping. 

 

Delivery times may vary from city to city and depending on current stock levels. Please see the table below for an estimate.

Adelaide 1-2 Business Days
Brisbane 2-5 Business Days
Cairns 4-7 Business Days
Darwin 3-10 Business Days
Gold Coast 2-5 Business Days
Hobart 3-5 Business Days
Melbourne Same or Next Business Day
Perth 5-10 Business Days
Sydney 1-2 Business Days
New Zealand 4-6 Business Days

 

Exchanges

Should you wish to exchange your bralette, your first exchange is free*!

Simply email info@fullbloomlingerie.com with your order number and we will contact you to organise a return. Please specify which size you would like and we will send it out to you free of charge once we have received your bralette back. All returns are at the responsibility of the sender. We recommend returning your items with tracking details as we cannot take any responsibility for items lost in the post. 

Non-bralette items can be returned within 7 days of receiving your items. Beauty items must be unopened and unused.


Returns and Refunds

If for any reason you would like to return your items please contact us within 14 days of purchase via email info@fullbloomlingerie.com 

To be eligible for a return and refund, your item must be unworn and in the same condition that you received it (this includes all original tags). Please note - shipping is not included in the refund. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days. We only replace items if they are defective or damaged. 

If you have a manufacturing issue with your bralette in the first 6 months, please email us. We are committed to the slow fashion movement will always endeavour to repair a bralette if it needs it.

Please note Full Bloom Lingerie reserves the right to alter our Processing, Shipping and Returns policies at any time, without notice. However, we will endeavour to keep our customers up to date via our newsletter, should any changes occur.


*Customer must cover the postage for all exchanges